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Help Center

Help Center

Thank You for shopping at Ebonyline.com and we hope you come back often. If you are unable to find the answers to your questions below, please email us at ask@ebonyline.com.

How to Order?
Can We Order by Phone?
How to Make Foreign Order?
How long does it take for my order to be processed?
What is verification process?
How to cancel or change my order?

Account & Transactions

How Does Online Transaction Work?
How do I create an account with Ebonyline?
How do I gain rewards points?
How do I use rewards points?
How do I apply the coupon code?
How to I Find Security Code (CVV number)?
Is your website safe? Will my credit card information be kept safe?
My cancelled order is charged. Why is that?
I was charged twice, what should I do?

Shipping / Returns

What is Your Return Policy?
What is Your Privacy Policy?
Shipping Information

Sales & Promotions

How do I become eligible for Bulk Sales?
Can I get wholesale price/ Bulk sale price?
How do I apply the first time order discount?
Ebonyline Price Match - Guarantee the Lowest Price!
Do you have a catalog?

Product Related

How to care human hair pieces?
How to care synthetic hair pieces?
How to wash human Wigs?
How to wash synthetic wigs?

Technical / Web Support

How do I look up the colors chart?

Bohyme Remy Hair Weaving | Bohyme Remy Lace Front Wigs | Bohyme fusion Tips

Lord & Cliff Fusion hair | Lord and Cliff tip hair | Lord Cliff Clip-in extensions

Outre Velvet Remi Hairs| Outre Velvet Virgin Indian Remi | Outre Velvet Remi Weaving | Outre Velvet Remi Closure | Outre Velvet Remi Lace Front Wigs

Saga Remy Hair | Milky Way Saga | Saga Remy Human Hair Weaving | Saga Remy Lace Front Wigs | Saga Remy Top Piece Closure | Saga Remy Nape Piece

IndiRemi Remi Hairs | Bobbi Boss Indiremi Virgin Remy Weaving |Bobbi Boss Indiremi Virgin Remy Weaving Closure | Bobbi Boss Indiremi Virgin Remy Lace Front Wigs | Indiremi Yaky Hair | Indiremi Ocean Wave Weft

IndiRemi Remi Hairs | Bobbi Boss Indiremi Virgin Remy Weaving |Bobbi Boss Indiremi Virgin Remy Weaving Closure | Bobbi Boss Indiremi Virgin Remy Lace Front Wigs | Indiremi Yaky Hair | Indiremi Ocean Wave Weft

Milky Way Human Hair Weaving | Milky Way Human Hair lace Front Wigs | Milky Way Human Hair Wigs | Milky Way Human Hair Braids |Milkyway Que hairs

Freetress Equal Lace Front Wigs | Freetress Equal Wigs | Freetress Equal Weaving Hair | Freetress Equal Whole Lace Front Wig | Freetress Equal Braiding

Hollywood Remi Hairs | Zury Hollywood Virgin Remy Weaving |Zury Hollywood Virgin Remy Weaving Closure | Hollywood Virgin Remi Lace Front Wigs

Beshe Human Hair Wig | Beshe Synthetic Wig

Outre Human Hair Weaving | Outre Batik Weaving | Outre Batik Braiding | Outre Pro10 Hair | Outre Lace Front Wig

Motown Tress Human Hair Wig | Motown Tress Synthetic Wig | Motown Tress Human Hair Weaving | Motown Tress Half Wig | Motown Tress Flex Size Wig | Motown Tress Lace Front Wig

Junee fashion wig | Manhattan style wig | Manhattan society wig

Bobbi Boss Human Hair Wig | Bobbi Boss Synthetic Wig | Bobbi Boss Human Hair Weaving | Bobbi Boss Half Wig | Bobbi Boss Indiremi Weaving | Bobbi Boss Lace Front Wig

Vanessa Human Hair Wig | Vanessa Fifth Avenue Wig | Vanessa Lace Top Lace Front Wig | Vanessa Half Wig

Sensationnel Lace Front Wig | Sensationnel Fire & Water Weaving | Sensationnel Empress Lace Front Hair | Sensationnel Remi Human Hair| Sensationnel Start 2 Finish Human Hair Weaving | Sensationnel Start to Finish Human Hair Weaving

Black Diamond Remi Human Hair Weave | Black Diamond Human Hair Closure | Black Diamond Braiding hair

Unique Wiiv human hair weave

It's a Wig Human Hair Wig | Its a Wig Indian Hair Wig | It's a Cap Wig | It's a Wig Lace Front Wig | It's A Wig Remi Closure

Silhouette human hair lace front wig | Silhouette Human Hair Wig

Vivica a Fox human hair lace front wig | Vivica Fox Lace Front Wig

Janet Collection Prestige Remi Human Hair Weaving | Janet Collection Prestige Remi Super French Weave | Janet Collection Prestige Remi Human Hair Braiding | Legacy Prestige Remy Human Hair

Janet Collection Indian Remi Weaving | Janet Collection Lace Front Wig | Janet Collection Black Pearl Lace Front Wig | Janet Collection Skin Lace Wig | Janet Collection Prestige Remy Hair | Janet Collection Human Hair Weaving | Janet Collection Half Wig